Privacy Policy
Introduction
Primeo Charter Services LLC (“Primeo,” “we,” “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal and travel information. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and your rights as a client. This policy applies to all visitors, clients, and prospects using our website primeocharters.com and related services.
Steps for Implementation:
- Publish Privacy Policy and T&Cs in the website footer
- Include checkboxes on inquiry/booking forms:
1. Information We Collect
We collect personal and non-personal information necessary to provide charter brokerage services:
Personal Information:
- Full name, email, phone number
- Passport or government-issued ID (if required for international flights)
- Travel details (flight dates, destinations, passenger count, special requests)
- Payment details via secure payment gateways
Technical Information:
- IP address, device type, browser type
- Cookies and website analytics data
Usage patterns and interaction with our website.
2. How We Use Your Information
We use collected data to:
- Provide and manage charter services and bookings
- Communicate with clients regarding flights, inquiries, and confirmations
- Enhance our services and client experience
- Comply with legal and regulatory obligations
- Deliver marketing materials only if explicitly opted-in by the client
3. Data Sharing
Primeo only shares information when necessary and with trusted parties:
- Verified Operators: To facilitate flight bookings and operational coordination
- Service Providers: Payment processors, analytics, IT support, email communications
- Legal Requirements: If required by law, regulation, or government authority
We do not sell or trade personal client data to third parties.
4. Client Rights
Clients have the right to:
- Access and correct personal information
- Request deletion of data
- Withdraw consent for marketing communications
- Exercise rights under GDPR (for EU residents) or CCPA (for California residents)
Requests can be submitted to: privacy@primeocharters.com
5. Data Security
We implement industry-standard measures to protect personal data:
- Secure storage and encryption of sensitive information
- Restricted access to authorized personnel only
- Regular audits of systems and processes
6. Data Retention
We retain personal information only as long as necessary for:
- Service provision
- Compliance with legal obligations
- Resolving disputes or enforcing agreements
7. Cookies and Analytics
We use cookies and analytical tools to improve website performance and client experience. Clients may manage cookie preferences via their browser settings.
8. International Compliance
We comply with international data protection standards, including:
- GDPR (EU residents)
- CCPA (California, US residents)
- Other applicable global privacy regulations
Clients have the right to lodge complaints with relevant regulatory authorities.
9. Updates
We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated effective date.
Contact For any questions or concerns about privacy, contact our Privacy Officer at:
Email: privacy@primeocharters.com
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Primeo Charters delivers luxury private jet travel worldwide, combining comfort, flexibility, and personalized service for every journey.
